Delivery and Returns
Delivery and Returns
Delivery - we focus on speed!
The order will be sent to you within 24 hours of placing the order, if the purchased product is in stock, which is indicated on the online store for each product. Courier delivery is also usually carried out within 24 hours, so from placing the order to collecting the product at home, anywhere in Poland, in most cases only two days are enough!
Shipping costs
Inpost parcel lockers - PLN 16 (due to the size of the products, we do not send boards or sets to parcel lockers).
Inpost courier - PLN 20
DPD courier - PLN 20
Free shipping for all orders over PLN 300 with a delivery address in Poland.
Please check the package when you receive it from the courier - you should immediately report any signs of damage or interference with the contents of the package. If you need information on tracking the package - contact us. We attach a receipt or VAT invoice to each shipment, at your request.
Exchanges, complaints and returns
You have the right to exchange or return goods purchased from us within 14 days of receiving the shipment. The condition for the return or exchange is to return the product with the original packaging and tags. Both the goods and the packaging must be in their original, undamaged condition and cannot bear traces of use. Below you will find links to documents that please attach to the returned goods, which will significantly speed up the process of handling such a notification.
LINK TO THE PRODUCT RETURN FORM
LINK TO THE PRODUCT EXCHANGE FORM
In case of complaint please fill in the form below. In our shop we offer only original products and we attach the greatest importance to their careful selection, and in case of any problems with the purchased goods we will always try to help.
LINK TO THE PRODUCT COMPLAINT FORM
Please send the returned goods to the following address:
Bunker Store
Przyczółkowa Street 400
02-962 Warsaw
tel. 22 651 55 99